Terms of service

General terms and conditions with customer information

1. Scope
2. Offers and service descriptions
3. Ordering process and conclusion of contract
4. Prices and shipping
5. Delivery, availability of goods
6. Payment modalities
7. Intellectual property
8. Warranty for material defects and guarantee
9. Liability
10. Storage of the contract text
11. Place of jurisdiction, applicable law, contract language

1.  Scope of application
1.1. The following general terms and conditions in the version valid at the time of the order apply exclusively to the business relationship between BeyondShapes, Einsteinstraße 36, 71229 Leonberg (hereinafter “seller”) and the buyer (hereinafter “customer”).
1.2. You can reach our customer service for questions, complaints and complaints by email at office@beyondshapes.de.
1.3. A consumer within the meaning of these terms and conditions is any natural person who concludes a legal transaction for a purpose that can predominantly neither be attributed to their commercial nor their independent professional activity (§ 13 BGB).
1.4. Deviating conditions of the customer are not recognized unless the seller expressly agrees to their validity.

2. Offers and service descriptions
2.1. The presentation of the products in the online shop is not a legally binding offer, but an invitation to place an order. Service descriptions in catalogues and on the seller’s, websites do not have the character of an assurance or guarantee.
2.2. All offers are valid “while stocks last”, unless otherwise noted for the products. Incidentally, errors remain reserved.

3. Order process and conclusion of contract
3.1. The customer can select products from the seller’s assortment without obligation and collect them in a so-called shopping cart using the button in the shopping cart. The product selection can be changed, e.g. deleted, within the shopping cart. The customer can then use the Continue to checkout button in the shopping cart to complete the ordering process.

3.2. The customer submits a binding application to purchase the goods in the shopping cart via the “Order with obligation to pay” button. Before submitting the order, the customer can change and view the data at any time and use the browser function “back” to go back to the shopping cart or cancel the order process altogether. Required information is marked with an asterisk (*).

3.3. The seller then sends the customer an automatic confirmation of receipt by e-mail in which the customer’s order is listed again and which the customer can print out using the “Print” function (order confirmation). The automatic confirmation of receipt only documents that the customer’s order has been received by the seller and does not constitute acceptance of the application. The purchase contract is only concluded when the seller sends or hands over the ordered product to the customer within the individual processing time or with an express order confirmation or has confirmed the receipt of the invoice.

3.4. With the prepayment, the contract is concluded with the provision of the bank details and payment request. If, despite the due date, the seller has not received the payment within 10 calendar days after sending the order confirmation, the seller withdraws from the contract with the result that the order is void and the seller has no obligation to deliver. The order is then completed for the customer and seller without any further consequences. A reservation of the article for prepayment is therefore made for a maximum of 10 calendar days.

3.5. If the ordered item it’s not on stock, 3 to 5 weeks are necessary for the manufacturing.

3.6. Booking a manufacturing slot its possible after a confirmed prepayment.

4. Prices and shipping

4.1. Prices
4.1. a. All prices quoted on the seller’s website include the applicable statutory sales tax.
4.1. b. In addition to the prices stated, the seller charges shipping costs for delivery. The shipping costs are clearly communicated to the buyer on a separate information document after the ordering process.

4.1.c. When ordering as EU customer, you will be charged the 19 % VAT imposed in Germany.

4.1.d. When ordering as an EU registered business, you need to provide us the VAT number of your business.

4.1.e. When ordering as a Non-EU customer you will be charged the net price shown in the order page. That does not mean that you do not have to pay VAT in your home country in general. Only a few countries will not charge VAT or import taxes for private imports, some have a value limit like Australia. Please ask your local tax or customs office for details about import fees, taxes and VAT (Value Added Tax).

4.1.f. Within the EU please use SWIFT IBAN bank transfers which are fast (usually 1 day) and which do not cost extra.

4.1.g. For international bank transfers please use SWIFT OUR which means that you pay the bank fee.

4.2. Shipping

4.2.a. The Seller, ships only by insured shipment, Liability ceases when carrier accepts shipment. Claims for damaged/missing parts must be made with carrier.

4.2.b. Shipping inside EU, the shipping fees are charged to the buyer, and are communicated after placing the order, via the email provided in the order form.

4.2.c. 5 days after the confirmed bank transfer, your ordered item will be shipped at the address specified in the ordering form, or the request for manufacturing will be placed. When the item becomes available will be shipped to you address used in the ordering form.

4.2.d. You will be provided with the tracking number for your shipped parcel

4.2.e. Non-EU Orders: All Duties, customs and or Brokerage fees inquired for shipment into a country are the responsibility of the customer.

4.2.f. No returns on any parts due to countries customs fees/charges. The customer needs to be aware that these fees exist.

4.2.g. The Seller will not be liable for any damages/inconveniences that buyer suffers because of late or non-delivery caused by any circumstances out of the direct control of The Seller. Liability ceases when carrier accepts shipment. If there are issues with shipment, the seller will do his best to help rectify the problem.

5. Delivery, availability of goods
5.1. If prepayment has been agreed, delivery will take place after receipt of the invoice amount.
5.2. Should the delivery of the goods fail due to the fault of the buyer despite three delivery attempts, the seller can withdraw from the contract. Any payments made will be reimbursed to the customer immediately.
5.3. If the ordered product is not available because the seller is not supplied with this product by his supplier through no fault of his own, the seller can withdraw from the contract. In this case, the seller will inform the customer immediately and, if necessary, inform about the back on stock. If product is not available or the customer does not want to wait until the product becomes available, the seller will immediately reimburse the customer for any consideration already paid.

5.4. Customers are informed about delivery times and delivery restrictions (e.g. restriction of deliveries to certain countries) on a separate information page or within the respective product description.

6. Payment methods
6.1. The customer can only pay thorough bank transfer. Customers are informed about the available means of payment on a separate information document, provided to them by the same e-mail address used in the ordering form.

6.2. Prepayment it is made without any deduction.

7. Intellectual property
7.1. The purchased goods remain the intellectual property of the seller after the purchase.

7.2. The customer its forbidden to duplicate or reverse engineer, partially or completely, the goods he purchased, in any possible circumstances.

7.3. The customer its forbidden to open the internal components of the purchased goods, unless where are specified for maintenance.

8. Material defect warranty

8.1. The seller will not sell any damaged goods
8.2. Due to the handcrafted nature of those car artworks, each piece may show slight differences.
8.3. The goods delivered by the seller are only guaranteed if this has been expressly given. Customers are informed of the warranty conditions before the order process is initiated.

9. Liability
9.1. The following exclusions and limitations of liability apply to the seller’s liability for damages, irrespective of the other statutory entitlement requirements.

9.2. The seller has no liability insofar as the cause of any damage is based on improper usage or mounting, for other purposes than the one the goods where specified for.

9.3. Furthermore, the seller is liable for the slightly negligent breach of essential obligations, the breach of which jeopardizes the achievement of the purpose of the contract, or for the breach of obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the customer regularly relies. In this case, however, the seller is only liable for the foreseeable, contract-typical damage. The seller is not liable for the slightly negligent breach of obligations other than those mentioned in the preceding sentences.

9.4. The above limitations of liability do not apply to injury to life, limb and health, to a defect after assuming a warranty for the quality of the product and to fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.

9.5. Insofar as the seller’s liability is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.

9.6. The Seller is Not liable for any damage to the owner’s vehicle using any of the parts that we offer. This includes loss of warranty.

9.7. The Buyer agrees that it will indemnify and hold harmless Seller against any and all claims, liabilities, damages, or causes of action hereafter brought or asserted by any person or entity arising out of the design, installation or use of any Product(s) manufactured by the Seller except for any intentional or negligent acts of Seller or any of Seller’s employees, agents or contractors.

10. Storage of the contract text
10.1. The customer can print out the contract text before submitting the order to the seller by using the print function of his browser in the last step of the order.
10.2. The seller also sends the customer an order confirmation with all order data to the email address provided by him. With the order confirmation, the customer also receives a copy of the terms and conditions along with the cancellation policy and information on shipping costs as well as delivery and payment conditions.

11. Final provisions
11.1. The place of jurisdiction and fulfillment is the registered office of the seller if the customer is a merchant, a legal entity under public law or a special fund under public law.
11.2. The contract language is English.
11.3. Platform of the European Commission for online dispute resolution (OS) for consumers: http://ec.europa.eu/consumers/odr/. We are not willing and not obliged to take part in a dispute settlement procedure before a consumer arbitration board.